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CONFERENCE AGENDA
8:00 – 8:30am
Registration
8:30 – 8:45am
Welcome and Conference Overview
8:45-10:00am
Session 1: J.D. Irving, Limited – Lessons from a 20-year Continuous Improvement Journey
Presenter: Merv Symes, Vice President, Organizational Change with J.D. Irving, Limited
Since its inception 130 years ago, the employees of J.D. Irving, Limited continue to build a diverse group of performance-driven enterprises. This is an organization that benchmarks and uses best practices to make quality products and to ensure excellence in customer service.
The Company has been on a 20-year continuous improvement journey, working to embed performance evaluation principles, methods and tools in each of its diverse business sectors and in all areas of its organizations. From Balanced Scorecards to Lean Six Sigma methodologies, to Leading Change fundamentals and Kaizen strategies, JDI incorporates a variety of tools and methods to drive improvement and innovation.
Join Merv Symes, Vice President, Organizational Change with J.D. Irving, Limited to learn more about the organization’s 20-year continuous improvement journey and some of the lessons learned along the way.
10:15 – 11:30am
Session 2: Enhancing Competitive Advantage by focusing on Operational Efficiency
Presenter: Elaine Borland, Manager, Consulting with Business Development Bank of Canada
Having an efficient operation is key to remaining competitive within any industry. Understanding your current processes helps you identify unnecessary steps that keep you from maximizing your productive capacity and meeting your customer’s needs.
Operational Efficiency services are aimed at identifying how a company can optimize performance, through process and operational improvements to increase customer satisfaction, while reducing waste and costs in a well-tuned and agile business that maximizes its resources. Staying focused on adding value to the customer each and every day is what performance based businesses engaged in continuous improvement believe is critical to sustainability.
BDC clients have benefitted from the implementation of Operational Efficiency services and have seen:
• Increased production capacity;
• Improved productivity;
• Reduction of non value-added activities;
• Greater efficiency of critical equipment;
• Decreased inventory;
• Reduction in floor space;
• Faster response time;
• Increased flexibility;
• Easier and faster decision-making;
• Increased profitability; and
• Consistent delivery of top quality customer service.
Join Elaine Borland, Manager, Consulting with BDC to learn how your company can benefit from implementing these services as well!
11:30am – 1:30pm
Ships Start Here First Anniversary Luncheon
Guest Speaker: Bill Currie Managing Director for the Americas, Deloitte
Topic: The Future of Productivity – Clear Choices for a Competitive Canada
Over the past three decades, a major gap has emerged between Canada and the U.S. in the most important driver of prosperity – productivity. Deloitte’s second study on Canadian productivity, “The Future of Productivity: Clear Choices for a Competitive Canada” dispels an array of myths about the factors driving weak productivity growth in Canada and sets out a blueprint for what business government and academia must do to restore our competitiveness and build a more prosperous future for Canadians.
